FAQs

How much are tickets?

Early Bird Tickets are £80, available from 1 October. Parent helpers bringing children aged 5-7 pay half price, and children aged 0-4 attend for free. For children requiring a carer, please contact us; there is no charge for their ticket. All activities and fairground rides on site are free! Ticket prices increase to £90 after 31 March.

What is the age range for Spree SW?

Children must be at least 8 years old at the start of Spree.

If they turn 8 during Spree, they will need to have an under 8’s ticket (with their parent/helper present). Children under 8 must be supervised by their parents at all times.

The maximum age is 17 at the start of Spree. Young people who turn 18 during Spree can still attend. If they turn 18 before Spree starts, they can only attend as an adult with your group and must have a valid DBS.

Can I bring my dog with me?

Unfortunately notWe can’t permit dogs onsitePlease contact us if you have a registered guide dog as we may be able to make arrangements for this. 

Can I get power at my campsite?

There are a small number of electric hook up’s that are available at an extra cost. The cost is £50. You can book this when you pay for your ticket. These are available on a first come, first served basis. 

There will be a place onsite to freeze iceblocks,
Just ask at Info Point where this is located on arrival.
Can I come for just one day?

Unfortunately not. We do not offer day tickets for Spree SW.

If you can only make it for one day, please ensure to sign out at the Info Point
Can I bring a Caravan/Camper?

We advise everyone to come and camp in tents, however, we are able to accommodate a small number of Caravans and Campers.

Just make sure to add caravan/camper option to your ticket booking. There is no extra cost for this.

Will there be any food that I can buy onsite?

YesWe have catering vans onsite who you will be able to get meals and snacks fromWe do recommend that you bring catering for your group and cook yourselves as we do not control the pricing of the catering vans.  

What disabled facilities do you have?

We provide a portable accessible toilet and a basic portable accessible shower, both available 24/7 throughout the weekend. If you need to camp nearby, please contact us well in advance of the weekend. There are also accessible toilets in the main building.

We can also arrange for a BSL interpreter to be in any of the venues, but will need to know prior to the weekend if this is neededPlease get in touch via the contact form if this is something that you would like us to arrange for you or someone in your group. 

Can I shower onsite?

Yes. There will be portable showers near to the camp sites and there are also showers in the main building at Westpoint.  

Where can I park?

You will be directed to the onsite car park on arrival Spree SW. We must advise that while we do our best to keep the site secure throughout the weekend, vehicles parked onsite over the weekend are left at the owner’s riskThe car park is within the boundaries of the site, and security will patrol this area. 

Will I be able to charge my phone?
Yes there are separate areas for leaders and children to charge their phones. Please note that we cannot be held responsible for phones left unattended.
Is there any internet access onsite?

While there is a free public WiFi available for use, it operates at a slower speed, and 3G/4G is limitedIf you have forms or details that you need to access online during the event, please bring a printed copy with you. 

Can I smoke or vape onsite?

We are a non-smoking and non-vaping site. If anyone would like to smoke or vape over the weekend we would kindly ask them to leave Westpoint premises to do so. 

Help! I’ve done something wrong when booking a ticket!

First of all, don’t panicWe are very good at getting problems solved, so we can definitely help you with thisFirst things first, get in touch with your group leader – they may be able to helpIf they can’t help with the issue, drop us an email at info@spreesw.org and we will get in touch to sort it out with you. 

How can I request a BSL interpreter?

We can arrange for a BSL interpreter to be in any of the venues, but we will need to know prior to the weekend if this is needed.  Please get in touch via the contact form if this is something that you would like us to arrange for you or someone in your group. 

What is a Carer's Ticket?

A Carer’s Ticket is for 1:1 full-time care situations. Please contact us for prior aproval before getting your carers ticket.

For youth groups with more individuals needing additional support, please purchase extra youth worker or adult helper tickets to ensure proper ratios.

Can I get a refund on my ticket?

We generally do not offer refunds after purchase, as per our terms and conditions. Refunds are only provided in extenuating circumstances at SWYM’s discretion. To transfer a ticket within your group, please ask your Group Leader to contact us for a request form. Ticket transfers can be processed for the following cases:

  • Any ticket type of the same value within the same youth group.
  • Tickets fully paid for, including completed payment plan instalments.
  • Financial transactions managed independently of Solid Rock.
  • Transfer requests submitted before the deadline.
Can I visit Spree SW and see what it’s like?

Yes, we offer a pre-booked pop-in visit for an hour where we can show you around and let you see Spree SW in action. For more information, please contact us

Do You Have Somewhere I Can Freeze My Ice Blocks?

Yes, we do! Just ask us at Info Point where you can store your spare ice blocks.

Do You Provide for Children with Special Educational Needs?

Yes! We have a designated sensory space at Spree SW this year, managed by a trained team experienced in supporting children and young people with various additional needs or disabilities. The space is open to anyone who finds Spree overwhelming at times.

Can I Stay Offsite?

Yes, you can stay offsite. For safety reasons, please ensure to sign in and out at the Info Point between 8AM and 11PM. For young people leaving the site, they will need to be accompanied by an adult at Info Point and receive a check-out ticket.

If you need to leave the site with a young person outside of these hours, night security will require permission from their Group Leader.

Can I come to Spree SW independently of a church group?

Spree SW is structured in a way that requires attendees to join a registered organisation such as a church or youth ministry for safety reasons. Please contact us if you need help finding a local group to join.